Privacy Policy

We have a strict no-spam policy. We won’t share potentially dangerous information with third parties.

What information do we collect?

We collect information from you when you register to use our service, or provide use with your information. Notes, reminders, and other information is stored on Fistbump’s servers.

When using our website, you may be asked to enter your email address, name, and credit card information. You may also choose to visit our site anonymously.

The information we might collect includes, without limitation:

  1. Contact information, including: IP address, Email, Phone numbers.
  2. Text notes, as entered by end users, into the Fistbump app.
  3. Reminders to follow up, as entered by end users, into the Fistbump app.
  4. The names and Facebook ID numbers of the people who you’re creating notes on.
  5. Metadata and data for interactions, such as: Email addresses, names, Facebook URLs, metadata of emails (times sent, etc.) that are linked to Personal Data.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • We provide relationship management software services to you. We process your data as needed to perform these services. This includes storing your data in our database, and sending reminder emails from our servers.
  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our service based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service and support needs)

Do we use cookies?

Yes. Cookies are small pieces of data that we store on your computer. The cookies we store include (but aren’t limited to) information such as:

  • Your email address, so the server can identify who you are, and send and receive your notes for you
  • Your recently visited profiles
  • Reminders, to serve Chrome notification reminders

If you turn off cookies, you’ll still be able to access parts of the tryfistbump.com website to learn more about our services. Using the Fistbump Chrome extension requires cookies in order to operate.

Where do we process data?

Our primary data centers are located within the United States. We host some of our images and web pages in data centers all over the world. Private data, such as notes and email addresses, are only stored in our US servers. By utilizing our products, you expressly instruct us to process personal data within the United States and consent to its processing in accordance with this privacy policy.

Do we disclose information to third parties?

We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. We do provide some data to trusted third parties who help us improve our services, conduct our business, and service your needs. These service providers agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

These service providers allow us to provide you with the features of our products. These service providers include, but aren’t limited to:

  • Google Analytics: Website and extension analytics
  • Active Campaign: Email autoresponder services
  • Google Gsuite: Custom email sending (reminders, etc.)
  • Baremetrics: Revenue measurement
  • Stripe: Payment processing
  • WordPress / Divi: Website layout and functionality
  • Cloudflare: Domain name service and content delivery network

Data Retention and Data Subject Rights

If you are an EU citizen and you wish to request that we a) identify the personal information we have about you; b) delete the personal information we have about you; or c) exercise any other data subject right you may have under applicable law, please email us at [email protected] and we will work with you to comply with your request as legally required.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

EU Residents

Fistbump processes personal data only on documented instructions from the controller, including with regard to transfers of personal data to a third country or an international organization, unless required to do so by Union or Member State law to which the processor is subject; in such a case, the processor shall inform the controller of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest;

Fistbump ensures that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;

Fistbump takes Technical and Organizational measures in accordance with Article 32 of the GDPR

Fistbump respects the conditions referred to in paragraphs 2 and 4 of Article 28.3 of the GDPR for engaging another processor;

Fistbump will use commercially reasonable efforts, insofar as this is possible, for the fulfilment of the controller’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III of the GPDR;

Fistbump assists the controller in ensuring compliance with the obligations pursuant to Articles 32 to 36 of the GDPR taking into account the nature of processing and the information available to the processor;

Fistbump will, at the choice of the controller, which should be exercised via the Service or by emailing the choice to [email protected], delete or return all the personal data to the controller after the end of the provision of services relating to processing, and will delete existing copies unless Union or Member State law requires storage of the personal data;

Fistbump will make available to the controller all information necessary to demonstrate compliance with the obligations laid down in Article 28.3 of the GDPR and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller.

Your Consent

By using our site, you consent to our privacy policy. If you do not consent to the collection and processing of the information required to be processed, we are unable to provide you with our service, and you should not use our site or Chrome extension.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

Feedback

If there are any questions regarding this privacy policy you may contact us using: [email protected]